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9.2/10
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"Nearly all owners are simply happy with their EQB, with several saying they are pleased with the car after buying. A fuller review praises brisk performance and surprisingly tidy road holding, but finds the infotainment fiddly and distracting, the third row cramped and the range short for longer trips, with software updates causing occasional stoppages. Well liked overall, though the cabin technology frustrates."
5/10
Owner since August 2025
Reviewed October 2025
As it’s the highest-powered electric version, it’s pretty nippy and it’s road holding is quite impressive for an SUV
The infotainment system and interior controls are fiddly and frustrating to the point of distraction. Reach for a drink in the front cup holders and you’ll knock something (I don’t even know the point of it) that then resets the menu and you’ll spend 10 minutes trying to get back to where you were.
Underwhelming. It’s not quite big enough to be a seven seater. The range isn’t quite good enough for a long journey. It’s had a couple of minor breakdowns due to software updates - it doesn’t tell you it needs an update, it just stops working so you take it to a Merc dealership. Overall, the quality, equipment levels and ergonomics are not what you’d expect from Mercedes - I’ve been more impressed with Kias and Toyotas that I’ve had in recent years. Oh, and the ADAS systems will throw an emergency stop at very random points, and then not notice a genuine hazard. Luckily, I have the car on a Voltric subscription so I can hand it back - if I’d paid a big deposit and was locked in for years I’d be pretty upset.